Welcome to the carpet diem podcast. I am your host, Nathan Sabrinas today. I would like to talk to you about timeliness Carpet Cleaning Broken Arrow. Since 1998, we are complete carpet. Timeliness is one of the things that we try to really focus in on. And we’d like to try to be on time or early it when possible. Sometimes it’s not possible though. So I wanted to convey to you the importance of communication. Timeliness is something that we do based upon the perception or the specifications that we give to the thing that we’re going to do. For example, if I say, if I call my dad, let’s say that we had called him on a Wednesday, it’s a Wednesday. I give him a call and I said, Hey dad, tomorrow at 12 o’clock to a Thursday at 12 o’clock, we’re going to meet for lunch. And he says, let me look at my schedule and see if I have planned anything else.
During that time he looks at his schedule. He sees that he had not planned anything else for that time. And he says, okay, well then that sounds good. I don’t have any other prior engagements Carpet Cleaning Broken Arrow. I will meet you at 1230 on Thursday. And we will have a lunch if I don’t show up, he’s going to be upset if I show up. But I show up at 12 at one o’clock instead of 12 o’clock he’s going to be upset. Also, if I show up at 11:00 AM and not 12:00 PM, that he is going to be upset because he was planning for while they him, why was he planning for 12 April? Cause I told him that’s what I was going to do. That wasn’t what was supposed to happen. That’s what I said would happen. I agreed or I invited him or I put my self into that time slot so that he could expect me.
And during that time slot that I was taken to the scenarios, they would go to the next week. And I decided I’m going to show up at 12 o’clock. Exactly. And, uh, I’d go to lunch with him. So I show up at 12 o’clock to go to lunch with them, but we didn’t, we didn’t set it up. We didn’t set up the time. We didn’t plan the time. And so he has yet to put me on the schedule for that time, because I haven’t communicated to him that I was going to meet him. I met him at the proper time. I did meet him at 12. O’clock just like I said, but I didn’t do it the week that we said, we’re going to meet. Let’s say a week later I do it instead. Then he’s going to be upset that two, all those different times are all things that, um, I did show up to meet him.
We did show up to go to get to lunch, but I didn’t do it in the timeframe that I communicated to him with. Now, if let’s say that, I called told him, Hey, it’s Wednesday. I’m gonna meet you tomorrow at 12. O’clock the very next morning at 6:00 AM on Thursday, I called them. I said, Hey, I realized that the two jobs I’ve got are going to take me longer than I expected. So it’s probably going to be 1230. By the time I get over there, he would look at a schedule and see whether that would still work for him. And if it did still work well, then he’ll change the appointment at 1230. Now he does not expect me at 11. He does not expect me at 12 and does not expect me at one expects me between the two at 1230. Uh, so expectation is set by us communicating our intentions to somebody else. And I think the more successful you are, the more you rigidly stick to those communicated timeframes and the less successful you are. The more willing you are to break your promises, to break your expectations, both to other people Carpet Cleaning Broken Arrow, but then secondarily to yourself, you would say, I am going to accomplish this task, or I’m going to lose this weight, or I’m going to achieve this goal. If you’re willing to break your expectations for somebody else, then you’re definitely going to break your expectations for yourself.
Knowing that that’s one of those possibilities, then you need to say, what type of person do I want to be? Like only be the type of person that keeps my word, or it will be the type of person that nobody can rely on. We have all had that friend that Carpet Cleaning Broken Arrow, you know, is, uh, 10 minutes late Steve or 30 minutes late. Uh, John, uh, they will on a regular basis. Have I think that they do and you know that they’re habitually late and it’s not like, Oh, they’re one time they missed it. You know, we’ll give that grace, that freedom you actually plan. You tell them, uh, we’ve got, you know, uh, jokingly on my dad’s side of the family. They talk about free time or Hyatt time. Um, and they both, those are where you do something and you show up, but you know that no one else is going to show up until quite a bit later, even though you’ve got, uh, uh, you know, they’ve got the same scenario happening, you realize that there is, uh, a different outcome that will happen because one person is, uh, on a different timeframe or a different expectation than the others are.
I took, uh, quite a bit of a practice of preparation for people to become who they are, what they do in secrets, what they’re gonna do in public. And so in secret, they are always sleeping in a little bit too much, or they’re not, they’re spending more time on a, on a Carpet Cleaning Broken Arrow project without paying attention to what their next project is supposed to be perfectly in Tulsa. Since 1998, we are complete carpet. So we have over 22 years, uh, really refined down what our process will be. So we know exactly how much each time, how much time each job will take. Now, there are times where we have to run behind because we may spend more attention in detail to something we didn’t didn’t know it was going to be quite as difficult, but we’ve done a good job of really breaking it down to where we have the right time, where those are, every job call you ahead of time to let you know that, Hey, this is what’s happening so that you’ll be prepared and you’ll be able to work with us instead of find out later what we’re doing publicly in Tulsa since 1998, we are complete carpets.
So give us a call today, (918) 494-7093. Get on the road to enjoy your clean carpets again.