Carpet Cleaning Tulsa | High Tech Solutions

This is episode one 80. We’re going to be finishing out about how we started complete carpet, carpet cleaning Tulsa since 1998. We love for you to check out our website at complete carpet, Tulsa Dot Com and learn more about us and what we can do for you. You can also connect with us on facebook@facebook.com forward slash complete carpet. Carpet cleaning Tulsa since 1998 is allowed us to expand our offerings into tower cleaning, carpet cleaning, cupboard repair, restructuring, and upholstery cleaning. Give us a call today to schedule your next service at nine. One, eight, four, nine, four, seven, zero, nine three a. continuing from where we’re at last time, we’re looking to add some money to go build another computer. And I really pushed into it. I eventually did get enough money to build another computer. I started up a computer company called I’m a comp care, um, had a little yellow page advertising everything, put a bunch of money into it.

Unfortunately, the year that I started it was also the year of the Internet bubble burst. And so there was a huge amount of other high end tech people who have been doing it for 10 or 15 years who are now in the local markets and they were willing to do all your repair needs. And so there was like 50 different carpet, um, or sorry, your different computer repair people all that year. And so I ended up having to go back to and Whoa, hang on to the thing that I had that was unique. My unique value proposition that I did for everybody was that I was a well dressed good looking carpet installer at the time. And so go back a couple of years to the previous of that unfortunate that dream died. But I’ve connected with a complete carpet and realized that I had a huge base of people who already knew what I could do.

I was already connected to and they, um, they were wanting me to get stuff done for them. And the one thing that I could offer that no one else could offer in the thing and that I found was really easy to get a lot of work from was that for carpet installers and, and I’m not sure why this particular industry has this stigma. And, and it’s, it’s a well deserved stigma. Almost all installers are very scary people that they, we would jokingly say the carpet installation is one of the only jobs you can do straight out of prison and no one will ask you any questions. And the majority of the guys that install look like they’ve come straight out of prison. Carpet Cleaning Tulsa They’ve got long hair with scruffy beards and torn up pants and shirts with holes in them and they’d show up smoking or drunk.

And um, um, you know, I had plenty of customers who actually would tell me, oh my goodness, I had my carpet installed. And when the installers showed up, I, I realized, you know what, I’m not staying here. Um, but I didn’t feel like I should leave either because I didn’t want to leave these people in my house. But on the other side, I didn’t feel safe staying here with these people, so I called her husband, make him get off of work and come home and stay at the house to protect the house because the carpet installer is seemed to be a little scruffy, dangerous law. And so I would show up to jobs and tell them out there to install their carpet and I would have clean pants on. I would have my shirt tucked in and have a belt on. I’d have my hair done.

I was excited. I mean it was there to make some money. I was there to get, get something accomplished for somebody. And they were just. They were always surprised that I would get so mad. I get so many referrals because it was one of the first times anyone had an experience in the carpet installer that they looked professional that they looked put together and captain. So I went around to all of the carpet installation companies and just told them, hey, you know, if you’ve got those hard to work, figuring out things, then you know, because I didn’t want to be on their crew [inaudible]. Then I just become one of their employees. I want it to be able to build my own business and have something that I offered to people that was unique to what they needed. And so having somebody that was professional and having somebody that could fix other people’s errors and I ran into a lot of jobs where I would literally go out on jobs where somebody had been at that job, done half the job and then just ran away.

Just walked off the job, never came back. And so they’d call me to say, hey, we need to find some way. We’ve got to get this person taking care of. We’ll give you the whole value of the job. Even though half of it’s done because the other guy took off and you know, you’ve got to save us on this because. Or we need someone to save us because we don’t want to have to refund the entire cost of the carpet and everything else, so would get in there and find ways and that was really what drew me to find new ways to get stuff done because you can’t use the standard installation ways when you’re coming in and you’re following behind somebody else. Carpet cleaning Tulsa since 1998. Uh, one of the early things that we started off was, was installing carpet and following in after other people, trying to find a niche of what people could do and what we could help.

And one thing that you’ve really got to do that you gotta really buckle down on is if you’re coming in behind somebody else’s installation, you cannot follow standard installation practices because it, someone else has already tried to install it and they failed. And so you’ve got to get creative. You got to get in there and say, okay, there are standard installation, there is standard practices, but what is it right now that we’re needing to do to fix this particular circumstance? And so I’d look at it bigger on it to come up with some really creative, unique ways of installing and stretching carpet in ways that would either fix problems that they had done or I realized, man, some think could just be done a lot better way and the carpets will last longer, it’ll stay installed much better. And so that was my first segue into it and I am that first couple of jobs that I did.

I got very fortunate. I was, I got connected to a person that was the head of the for the Tulsa Housing Authority on their contract division. And so every year around January, they have early before January, the contracts are given on January. But in November, December you had to submit your bids. And um, and so I bid on getting to do the installation part for the carpet. We’re all their apartment complexes. And so I put my bid in. In January I got notified that I actually won the bid. So for the whole next year I was going to be the carpet installer for all the Tulsa Housing Authority projects. And so that turned into really promoted me for it. I thought this was going to be the thing that catalyst that drove me into the computers, but really it’s the thing that drove me into being a carpet guy and following in somewhat of the same model that my dad had taught me.

But really it’s going back to the roots of what I’d already spent over 10 years in, you know, off and on helping out and getting all of that experience and really on a good basis for water damage and carpet cleaning and repair and all that stuff. And so we moved forward. From that point, I quickly realized why there was not that many carpet installers and why they all look so rough and gruff is because carpet installation is the second, second highest injury rate or injury ending profession. And the next two roofers. Because if you blow out your knee or your blood, your back, you no longer can be on your hands and knees using your knees to, to hit a big carpet stretcher or knee kicker and try and get carpet tacked in properly. So you’d spent eight to 10 hours a day, 15 hours a day, sometimes trying to install fast as you can, really putting a lot of pressure in and so eventually you just destroy your knees and you can have longer install and so you really have this five year cycle of a new person gets in, installs, they hurt themselves and then they’re out and you get a new person coming in install.

So I wanted to before I got in through that cycle and hurt myself in damaged myself in some way that I wouldn’t, wouldn’t be able to recover from. I added in carpet cleaning. I got the carpet cleaning contract for the Tulsa Housing Authority. It started in with some apartment complexes and that is how complete carpet was started. Moved in because I found that there was a need for someone that could just not just helped to take care of your carpet, not just clean it, not just repair it, but also to do the whole complete package where you didn’t have to call it two separate people, someone to clean it, someone to repair it, but you could have someone that could come out and clean and repair it. They all have the same thing. We are complete carpet, carpet cleaning, tolson surrounding community since 1998. If you’d like to find out more about our company or find more episodes like this, visit our website@completecarpetTulsa.com. If you’re looking to schedule or we’re just like more information directly, then give us a call at nine. One, eight, four, nine, four, seven, zero, nine three. Carpet cleaning Tulsa for over 20 years. We aren’t complete carpet.