Welcome to the carpet DM podcast. I am your host, Nathan Sabrina’s with complete carpet, and I want to talk to you about making a good sound choices, carpet cleaning Tulsa since 1998, we are complete Carpet Steam Cleaner. So check us out on the web at complete carpet, tulsa.com or find us on Facebook at complete carpet. You can even talk to us one to one. You want to hear our voice? You can hear our voice, or let us hear your voice by calling us at (918) 494-7093 and get on the road to enjoy your clean carpets. Again, a part of, uh, really understanding the, the core fundamental of what it is you’re trying to achieve, or what you’re trying to accomplish or do in your life is defined your voice. Now, sometimes we consider your voice to be your physical voice. Like, are you very good at singing? Are you very good at talking?
Or you’re very good at listening or debating, but there is also your voice as it, as it pertains to your impact in what you’re supposed to do throughout both society and different places. As you move through society, there’s going to be things that stand out to you Carpet Steam Cleaner, things that matter to you. And I think that everyone needs to try to find their voice in their life. I was talking with my children about this just recently, about how it is important that you do not try to go and find yourself so many times we, as a society have wrongly bought into the lie that says that who I am. I need to go and discover,
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I think is a terrible concept and very harmful to everybody because it says at its core that you are broken, that you are not correct, that there’s something mistaken about you, who you are right now. You need to go out and have something or somebody else tell you who you really are, what you should be. And I’m here to tell you that you are exactly what you were supposed to be. You are exactly who you’re supposed to be. Now, have you achieved your fullest potential yet? Probably not. Because you have yet to really tap into what you were made to do you have yet to tap into what it is that makes you uniquely you, but you already know what it is Carpet Steam Cleaner. This isn’t going to come as a surprise. There’s nobody out there who goes out there, find something and goes, wow, I never, in a million years thought I would like this.
No, we already know what our likes and dislikes are. We can go through and just do a, a quick short list. I did with my kids just recently, you know, you just go through and pick a couple of items and you’re going to gravitate towards something that is who you are. You are not the sum of the thoughts in your head. The thoughts in your head, we all have them. Half the thoughts we obey half the thoughts we throw away. So you should obey, or you should throw away half the thoughts in your head. Some of them are great. They are like, Hey, you should help that person. That’s a thought you should definitely rush to. That means you’re a person of integrity, a person of character. Another thing says, Hey, you should hurt that person. And you should not follow after that idea. Even if it is justified or Meredith because of a person of integrity and care character and moral uprightness says that.
I know that you may not have my best interests in mind, but I’m going to make sure I have everyone else’s best interest in mind. Now that doesn’t mean that you forgive and forget. You do forgive. You do let bygones be bygones, but you also remember that this is not a person that is trustworthy. And so you avoid them with a 10 foot pole because some people are not good for you. Some people are not safe. Some people that should, you should not be around now, should you walk around hating them your whole life? No, don’t let them occupy any part of your brain space. You say, I forgive them and move on to something great in your life. Move on to the next wonderful, awesome thing that you do. We practice this in our carpet cleaning is that sometimes we have customers that have a problem.
And so, you know what our solution is to every single customer that we ever have. That has a problem. We go fix the problem. I don’t really care at all, whether the problem was because we did something wrong or whether they messed up the Carpet Steam Cleaner, whatever the problem is, we’re going to take care of it because I know that we’ve got so many great customers and we almost never have any issue or problem with any of our customers. And the time that we have the opportunity to go back and see if we could have done something better, that’s a learning experience. You go to school to learn how to do things better. This is an opportunity on every job we do. And sometimes you get there to look at it and say, man, thank you for calling us out. We had this off item here.
We obviously just missed it. I don’t know what happened, but we are definitely gonna come back and fix it. We may have missed it, but we’re going to fix it. And other times we get out there and it’s not something that can be changed. It’s not something that we did. Um, you know, it’s just something that, you know, we need to have done a better job of communicating to the customer. And I met a few times where we go out there and you can obviously tell there’s dog footprints all throughout the house. And they feel a little embarrassed and you know what? I’m not gonna charge them for it. You say, but they called you out to do more work. Sure. But I want my reputation to be that, you know, that we’re going to get you taken care of and that you will definitely call us back, refer us to your friends because that’s worth more to me than make it a couple extra bucks on some small short, uh, uh, service call perfectly.
And he Tulsa since 1998, we are complete Carpet Steam Cleaner, you know, in the rare circumstance, we’ll look at it and realize the product that we offer, the service that we offer was not the service that they were expecting. Uh, there are quite a few things that we should, uh, defer to another company, or it’s just not something that’s in our repertoire of doing. I have one customer want us to use bleach to clean their carpets with. And so I politely declined and told her that there’d be no charges for the service because I was not going to do the service in the way that she wanted done. So obviously I’m not meeting her expectation, but also we just don’t offer that service. So I can’t charge her for something that I’m not willing to do. Cause we have a different process that we do carpet cleaning Tulsa since 1998, we are complete Carpet Steam Cleaner. So give us a call today. (918) 494-7093. Get on the road to do, enjoy your carpets again.