Carpet Stretching Tulsa | Episode 254

[00:02] This is episode 2:54, and this time we’re going to be talking about integrity and workmanship. We are complete carpet, carpet stretching Tulsa is in our fiber. We’d love for you to connect with us. Give us a call at nine, one eight, four, nine, four, seven, zero nine three, and we can answer any questions you have or touches on the web. They complete carpet, Tulsa.com, a carpet stretching Tulsa since 1998. We’ve added many other services where we do carpet repair, carpet cleaning, upholstery cleaning, and rug cleaning, tile cleaning. We try to take care of everything, uh, every maintenance aspect of care of your carpet after it’s been installed. A where you’re one complete resource for maintaining the health and wellbeing of your carpet. Uh, one of the things that I think is important for any business or any person really just in general, and I teach this to my kids also, is that you need to have integrity in what you do.

[00:54] One thing that I, about a decade ago, it was at a meeting and one of the people there was talking and they said, if you got paid more, would you do a better job, and I think this could be applied to everybody universally as it’s not about a specific industry or specific place. This is about just core worth that work ethic and what you want to try to accomplish and do in your life and at any point in your life is your answer to the question. If you were paid more, would you do more or would you do better work and the answer is every yes. Then you’re currently choosing to do inferior work, doing less work because you don’t feel like you’re being paid enough and this is a, I think a really important and integral part is that we don’t create a disparity in ourselves. Say that I would try harder if someone would pay me more because you’ll never get paid more if you’re not willing to try harder.

[01:48] First. We never pay people for the results of something they wish they would do. We pay them for the results of what it is that they’re doing and I think as a business, we’ve always tried to make sure that we exceed our customers’ expectations. Every time. Every time I do a job, I want it to be a five star Google review rating because I want to do such a good job that they’re just, you know, they’re amazed, but even beyond that, I want that customer to call me back again. Who Cares? I’ll make a ton of money off of one customer if they never called me back again because they’ll feel like they overpaid. They’ll feel like they didn’t get their value of their money. I. carpet stretching Tulsa One of the big complaints I hear often from about from current customers about other people they’ve used in the past is that the carpet cleaners came in and they only spent 10, 15, 20 minutes at the most and they were in and out fast and they looked at the carpets and they really couldn’t tell that they had done anything.

[02:37] The carpet generally looked about the same. And so one of the things that we do that we do as extra value that we do is just a normal process. carpet stretching Tulsa in 1998, we’ve had plenty of opportunity to get out there and help thousands and thousands of customers in the Tulsa area. And one of the things that we do is that we pretreat all the carpet. A lot of people want to get in there and they’ll just spot treat the spots that they can’t clean out. So let’s start cleaning the carpets and as they run into spots that don’t come out though, spray a little spot on that one spot. And the problem with this is that you’re just treating the very ultra dirty spots but not cleaning all those irregular dirty spots. And by pretreating all of the carpet, you will get a general degree, all the general dirt up in the carpet because the specific spots, you may lessen those.

[03:21] So everything was good. But he, you’re missing on almost 60, 70 percent of the cleaning process is getting the dirt out of all of the carpet. Getting that out of all of the areas. And if you do a priest spray over all the carpet first, then you don’t have to use soap in the water and you can just rent the carpet, leaving it fresh and clean, chemical free, and that will last a lot longer, staying clean without attracting new dirt. carpet stretching Tulsa Uh, one of the things that’s important, I believe in this process, the carpet searching Tulsa since 1998 that we’ve learned is the importance of having that integrity of going that extra mile. It does cost us more money in chemicals to be able to pretreat every house, all the carpet compared to a people who go in and just spot treat just the spot. And not every itch a carpet, but it gives us a better clean and a better looking clean.

[04:07] And every customer we have feels like we’ve really done something to their carpet. They could see a difference, a tangible difference with every single clean. It makes a difference in the product and the quality of the work that we do. And so I try to teach everybody, my children and all of the people who work for us, anyone that comes, that we come in contact with, is that you need to ask this question of yourself every time you start or you’re doing a job, that if I was paid more, would I do a better job at the answer is yes. They stopped right then and just say, you know what? Let me do that job now. Let me do the best work that I can. This may be I’m getting paid, not getting paid. If you’re doing volunteer work, do you do you do just kind of half hat, haphazard volunteer work.

[04:51] Just kind of do part of the effort you could because you’re not making any money. This is just kind of a actually the you go out there and you make it the best, most awesome wow experiences that they’ve ever had to where they feel you know, the full emphasis of your passion and interest in something. And honestly, at the end of the day, I don’t think you could ever improve or become a better person or improve where you’re going. If everyday you’re not pushing yourself to do the best job that you possibly can, I mean you never can learn how to do something more efficient, faster, more better quality. What are your limits of your capabilities are? Unless you’re out there on a regular basis doing the best that you can, no matter what you’re being paid. And so here at complete carpet, carpet stretching Tulsa since 1998, that’s one of our core values is that we try to always do the best job no matter what that particular job is pain, no matter what that is going down, we’ll spend as much or as little time as needed to make sure that it’s always done right the first time.

[05:48] Uh, it’s one of the best things I think I’ve ever heard was that it’s actually longer. It takes longer to do a shortcut because at the end of the day it has to be done right. And if you’re just using a shortcut, if not done right, we are complete carpet, carpet stretching Tulsa in our fiber. We love to connect with you and hear from you. Give us a call at nine. One eight, four, nine, four, seven, zero nine three. Or find us on the web. A complete carpet. Tulsa Dotcom, carpet stretching Tulsa since 1998. We are complete carpet, carpet diem. Seize your clean today.