Carpet Stretching Tulsa | Episode 309

00:01 This is episode three. Oh, nine. We are complete carpets. This episode we’re going to be talking about what you can expect from complete carpet, carpet stretching Tulsa since 1998. One of the things that we’ve really tried to pride ourselves on is that we have a consistent look at a consistent appeal. Even when we first started, we always made sure that we showed up with a clean clothes, clean jeans, no holes, colored shirt. Um, you know, we want you to be able to open that door and not be, not have a, have to take a step back or I have a hesitation about who you see standing there in front of you. You want to be able to have confidence right off the bat that, that this is the person that you’ve called and that were there and a clean man and good looking. I’m a good looking machine, good looking equipment so that you have confidence that your job will be taken care of.

00:57 I’m in the right way that your money is being well spent, carpet stretching Tulsa since 1998. We’ve had a long time to be able to establish the, the look, the thought, the process, and so we’re just going to give you a little highlight here of what that process looks like at some point you are going to encounter, whether it be through a friend who recommends us. Maybe you’ve seen our high ranking in google reviews or maybe a friend on facebook has posted that they just got their carpets cleaned and they know someone next door neighbor APP has a. has had a referral that someone said, yes, I just got my carpets cleaned, but these guys, they did a great job. Um, or maybe you just don’t have a referral to another source of contact. You just do a plain old google search and you just see that we pop up and you see one of our specials or flat rate special that we’re running and you say you want.

01:52 I’m going to give these guys a try. And so the next step after you’ve seen or you start to hear about us and know about us is that, um, you then we’ll probably look for some information. And one of the quickest, easiest way to do, give us a call directly at nine, one, eight, four, nine, four, seven, zero, nine, three. And we can answer any questions you have or maybe you want to be able to get other information or find some other sources. So maybe you go onto youtube and you search for some of our testimonial videos. Maybe you go online to yelp, facebook, or Google and reasonable the previous customer’s information or testimonials. You can go onto our website. We’ve got a a sampling of some testimonials. They’re also, maybe you’ll do a little due diligence and do some research to see how we rank high carpet stretching Tulsa.

02:40 We know our a plus rating with the better business bureau. Maybe want to look through some of the history of the company to make sure that you’re dealing with someone who’s not shady, just started this last year and doesn’t have any history or processes in place to make sure that everything goes smoothly for you. And after you’ve done that, maybe you’re just looking to gather the extra information. carpet stretching Tulsa is and our fiber. And one of the things that you can be able to find out more about us as directly on our website. We’ve got an about us video and uh, describe who we are and where we’ve come from. A, maybe you want to check out the. I’m also check out our online a services tab where we’ll look at just to explain some of the different services we offer, what we can do to help you.

03:24 I’m also looking at some of the, uh, other information that has been placed there as you look back through some of our old facebook posts or google posts to see the type and style of company that we are. Uh, you finally you hit that point, that decision point were used on it. You know what? I do need to get my carpet cleaned. I think these other guys that I want to use a that your dad would be able to either give us a call or you can go directly online and set up your appointments from the website. We now have online scheduling where you could see the majority of our appointment slot times available to you and be able to choose what service you’re looking to get done and then choose when you want to get it done. And then that will send out and, uh, with our particular system and our follow up, we will send out a text message and an email to let you know that your appointment has been set and when that will be who the technician is, Ben that’s assigned to come out there and get you taken care of.

04:19 And this will now start the process to getting you your carpets back into clean, healthy work in order to get carpet stretching Tulsa since 1998. We are complete carpet. And so at this point you will have then have your appointment set for the time that you’ve specified and chosen and we do try to show up right at the time that you’ve selected so that we’d be able to get you taken care of it in an efficient, timely manner. Uh, so the next part will be that that day we will come out that evening before we’ll send out an email to let you know that your appointment is upcoming and remind you that you’ve got an appointment coming up and that we will be there to get you taken care of a carpet stretching Tulsa since 1988. You will. Then next thing you’ll know is that we will be there to get your carpet started cleaning.

05:02 We will show up at the time that we specify will send a message telling you that we are on our way, that you know that we will be there here shortly. You got to give you a window of time that will be showing up there. Maybe it’s 10, 15, 30 minutes and then we’ll get over, get you taken care of and get your carpet cleaned. The first thing that we will do is do a walkthrough with you to cover all of the areas that need to be clean and all of the areas that we are going to focus on. Um, and the best way for us to focus on it, areas for you to tell us what it is it’s been a needs to be done, what it is that you see, because so many times there are areas in our carpets that you have set up, you’ve cleaned up or tried to clean up yourself.

05:42 And so you can’t see the, uh, uh, you can’t see the spots anymore, but you’ve, you mentally know that that was an issue that you want to try to get taken care of this time. I said, well, then pull out all the hoses will get the machine to regard. We’ll spray all of the areas, give it a good, thorough deep cleaning and then go back and double check with you to make sure. One of the things that’s important about the walk through is that we want to be able to make sure we get all the carpets, carpet stretching Tulsa in 1998. The easiest way to remember what needs to be done is to make sure that we are visually seen all of the areas that you want to be done. Uh, we are a complete carpet. Give us a call today at nine. One, eight, four, nine, four, seven, zero, nine, three carpet stretching Tulsa is in our fiber. We are complete carpet.