Ep 40 Complete Carpet Podcast | Carpet Cleaning Tulsa

Frequently Asked question that we get is, Do we have to be there? This is really more of a personal choice. We’ve tried to offer many types of solution that we can for you here at Complete Carpet, carpet cleaning Tulsa and surrounding communities since 1998. Visit us online at www.CompleteCarpetTulsa.com Give us a call at 918-494-7093 and we can answer directly and in more detail any questions you have but as far as whether you need to be there. With all types of customers that we deal with and all different types of ways that we can accommodate whatever you want. Some people like to be there and they’re really curious as to the process. They never had their carpets cleaned before. I’ve had customers that come with us and they want to watch every room, they ask do you mind if we watch? Just never seen this process done before. About how we go through and we do prespray over the carpet to soften up the dirt and break it down. The water temperature that is needed or how the prespray help reduce the surface tension of the carpet so that when we go through to clean it the water can thoroughly rinse through all of the fibers and then sucks it all back up into the machine. They want to see the box and how the water gets sucked back in and I can go to the filter box where you can see the dirty water coming through. They want to see how the machine runs and that out of the machine it’s 200 degree water and inside it’s about 160 degree water. Look at how the the jets spread down water and it gets sucked right back up. Then you know the process that we use, the types of cleaning stroke that we use. Either they’re there to watch all of the process because this is interesting that they want to see everything that goes along with it. And we have no problem as long as we are able to clean your carpet completely. We like you to come in, we just love you to know the process and know what it is that’s happening to your house and in your house. I’ve got plenty of times our customers have kids who just, you know, they’re there to ask questions are just like well why are you doing this? I don’t understand the concept of washing carpet cleaning tulsa, shampooing carpet or whatever the different terms are that people use to describe the cleaning process and why it needs to be done? I always love the opportunity to educate and inform people about what it is that is happening to their house. Carpet cleaning Tulsa and surrounding community since 1998. We’ve had all kinds of different jobs, ranging from a landlord who knows that we’re just going to do a good job and so they just leave a key under the mat or they leave the key in the back door and they just say you get in there. I left a check on the counter for you. Get it cleaned up and pick up the check on the counter and leave me a paid invoice when you’re done. Just let me know they are done, just give me a call let me know that it’s been finished. I’ve got other customers who send a realtor because they can’t leave the house unlocked but they will get there. They will meet us and they will unlock the house. They give us the box and the key to put back together and that’s okay. We’ve got you set up with the walk through of the house. I want to show you where the spots are and then we get in there we just knock it out we give them a call when we’re done and they come back and meet us and they lock the house up. For us here at Complete Carpet, carpet cleaning Tulsa since 1998, we try to accommodate everybody. I’ve had other customers who have home automation security cameras and they unlock the house when we get there. Once it’s cleaned I send an invoice through email they open up the email and click the link and they pay for the invoice right there and I close the door and they lock the door. I do the entire process while they’re at work. It’s amazing what automation systems has done going forward. How that will change how a service professional can do their job now. Carpet cleaning Tulsa since 1998 give us a call at 918-494-7093. Other customers who just give us the garage code because they don’t want to leave the house open. I don’t want to leave the key out there but I can give you the code to the garage so you can go in that way get everything taken care of in there. I left your check on the counter, leave an invoice there. I really appreciate you doing this for me getting me in on short notice. We get back out and we can get that customer knocked out. So whatever works for you we will find a way to make sure that we get you taken care of in a time frame and schedule that makes you happy or in a form that makes you feel safe and secure. The two things that we do require is that we have a way to get into the house and then when we’re done we have a way to lock up and get paid. We don’t want to leave the house unsecured, that’s the one thing I don’t like doing. Even if I have to lock the front door and then hit the button for the garage and run out the garage and jump the little sensor before it shuts on me. I want to find some way to leave the house locked. I won’t leave an unlocked house just in case someone else sees us working there and thinks maybe they left the door open or unlocked. Here at Complete Carpet, carpet cleaning Tulsa since 1998, we love to help you maintain the health of your home, the health of your carpet throughout your home. Give us a call at 918-494-7093 or you can reach us online at www.CompleteCarpetTulsa.com or you can maybe connect with us through your social media on Facebook @completecarpet or you can reach me directly at www.facebook.com/completecarpet